Emergency Contact Information
To contact the Royal Oman Police, dial 9999.
The American Citizen Services Unit at the U.S. Embassy in Muscat can assist when a U.S. citizen in Oman is arrested, missing, is a victim of violent crime, becomes ill or dies, or when there is otherwise a need for immediate help. We can assist with information on local resources and by contacting family members in the United States apprised of the circumstances, so that they can make necessary decisions and provide financial and logistical support.
Please note that we can only replace lost and stolen passports during normal office hours.
In the event of a true emergency such as an arrest, death, or victim of a crime, U.S. citizens in Oman should contact +(968) 2464-3400 and your call will be directed to the Duty Officer. This number is not to be used for visa inquiries, appointment requests, or other non-emergency matters. Please email the consular section at ConsularMuscat@state.gov for all other inquiries.
The Office of Overseas Citizens Services (OCS) at the Department of State in Washington, D.C., is the point of contact for family members in the United States who are concerned about a U.S. citizen family member abroad. You can reach OCS 24 hours a day by calling 1-888-407-4747 or 1-202-501-4444.
Non-Emergency Issues: Please schedule an online appointment. When visiting the embassy, please bring two forms of government-issued identification with photographs, as you will need to leave one with the security guards while inside the building.
Know before you go!
The U.S. Embassy is located on Jameat A'Duwal Al Arabiya Street in the diplomatic area of Shatti al Qurum in the capital city of Muscat. Regular works hours are 8:00 am – 4:30 pm Sunday through Thursday (excluding American and Omani Holidays).